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Sunday, November 14, 2010

HP Photosmart Essential 3.5 Freezes as soon as I open it (solution)

In order to resolve the freezing, you must either disconnect your internet before opening the program, or add a blcok of HP Photosmart Essential 3.5 to your firewall (such as Norton). The easy way is to physically disconnect the Ethernet cable from your computer, and then open it.

The freezing was probably caused by trying to send information over the internet. It seems to freeze up on sending some data. If you look at the program, it is not actually frozen, so the hangup from data sending seems to be the likely culprit.

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