Firefox Live Chat Support Launched

There's now a new form of help available to new and old users of the Firefox browser. It's a live chat support system, and it looks like a promising way to help beginners with the installation, use, and common problems that they may have with the browser, while at the same time giving another part of the open source community a way to contribute without having programming or more specialized skills available. As of writing this, the Firefox support site still lists the service as open and ready for questions.

If you feel you could lend a hand and have some fun at the same time, helping others out with their problems, you can find the steps here. The steps are pretty basic, although right now, I'm a little doubtful about the amount of traffic in need of help. It's in beta, so hopefully once it's officially released, the service will be better integrated into the services of Firefox.

This is just one of the many neat ideas that are constantly coming out of the open source community.

Source: Firefox Support Blog